What Alpharetta Homeowners Say About CleanRun Air Duct Cleaning Alpharetta
We don’t chase reviews. We earn them by showing up on time, naming one written price before touching a single vent cover, and handing every customer a photo record of what we actually pulled out of their ducts. In Alpharetta, where half the homes were built during the 1990s boom and the other half are new enough to still have construction debris in the plenum, that transparency matters. Here’s what neighbors are saying after we finished the job.
Recent Reviews
“We bought a foreclosure in Windward and the inspector flagged ‘dirty ducts’ without specifics. Tomas walked the system with a scope camera before quoting. The photo record showed a 2-inch debris build-up at the first elbow past the plenum, plus what looked like leftover drywall grit from the original build in ’94. Written price was $340 for the whole system, no per-vent nonsense. Crew finished in three hours. Photos after showed bare metal. That’s the difference between vacuum noise and actual work.”
Xavier R., Windward, Alpharetta
“My daughter’s asthma flared every spring and our pediatrician suggested checking the duct runs, not just the filters. CleanRun found microbial growth on the evaporator coil and the return trunk - the camera doesn’t lie. They quoted $420 for full HVAC cleaning plus sanitizing, wrote it down before starting, and I watched the techs pull out what looked like gray felt lining the main return. Haven Standard Clause 1 in action: one price, no surprises. Six months later, her rescue inhaler use is down by half.”
Michelle B., Johns Creek Village area, Alpharetta
“Three companies gave me quotes over the phone without seeing the house. CleanRun said no, they don’t do that - Tomas came out, counted 14 registers, checked the plenum access, and wrote $295 for negative-pressure extraction of the full system. The before photos showed my dryer vent was also packed with lint past the elbow, which he photographed separately and quoted another $85. I added it. Documented Photo Record showed the vent pipe completely clear. Fire hazard gone, and I didn’t have to guess if they actually did it.”
Keisha G., North Point area, Alpharetta
“We renovated our kitchen and the contractor ran the range hood into a duct that already served two upstairs bedrooms. Tomas found the cross-connection with a scope and explained why we were getting cooking grease smell in the guest room. He sealed the improper tie-in, rerouted properly, and cleaned the contaminated run. Written price was $580 for duct repair, sealing, and cleaning - steep, but he showed me the problem in real time on the camera. Other company quoted $199 over the phone for ‘vent cleaning’ and never would have caught it.”
Alicia M., Crabapple area, Alpharetta
“After a bad experience with a coupon company - $89 special that became $700 once they were in my basement - I called CleanRun for a second opinion on their written estimate. Tomas brought his own scope, photographed the same ducts, and pointed out where the first crew had barely touched the main trunk. His written price for proper whole-system cleaning was $380. I hired him instead. The 365-Day Done Right Promise isn’t marketing fluff; it’s printed on my invoice. That matters when you’ve been burned before.”
Xavier R., Windward, Alpharetta
“I manage a rental in downtown Alpharetta near the old Thompson Street corridor. Tenant complained of musty smell every time the AC cycled. CleanRun found standing water in the secondary drain pan and mold on the coil housing - not a duct issue at all, but they photographed everything and explained why a duct cleaning alone would be a waste. They cleaned the HVAC cabinet, treated the coil, and sealed a leaking return in the crawlspace. One written price: $465. I got the photo record, the tenant stopped complaining, and I didn’t pay for work that wouldn’t have fixed the real problem.”
Michelle B., Downtown Alpharetta
Why Customers Trust Us
Every review above points to the same thing: Alpharetta homeowners are tired of duct-cleaning theater. The low coupon that balloons. The vacuum truck that never leaves the driveway. The “cleaning” that leaves the main trunk untouched.
CleanRun Air Duct Cleaning Alpharetta has operated under the H.A.V.E.N. Standard since 2013. That means background-checked, uniformed technicians who introduce themselves by name before entering your home. It means professional-grade equipment from Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman - brands you can look up yourself. It means Haven Standard Clause 1: a written price before any work starts, every single time, with no “call for a quote” runaround.
The Documented Photo Record isn’t an upsell. It’s included on every visit, before and after, inside every duct run. You see what we saw. You see what we removed. You see bare metal or you know we didn’t finish.
And if something’s not right, the 365-Day Done Right Promise applies - backed in writing on every invoice, not subject to manager approval. Since 2013, CleanRun has served over 52,000 homes with that standard. No exceptions.
Call (678) 679-7540 to schedule. Tomas Reyes or a live team member answers, 24/7. Bring a competitor’s written estimate for a free second opinion - we’ll put our number next to it, line by line.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Alpharetta, serving Alpharetta since 2013.